Frequently asked questions
Straight answers, written for people who are busy and skeptical of “platform hype.”
Do guests need to install an app?
No. Guests scan your QR code and open the menu in the browser on their phone. That means fewer support questions at the door and faster seat-to-order time.
How fast can we go live?
Most venues can publish a first version the same day: add categories, items, price, and print or display your QR. You can refine photos and descriptions over time without reprinting paper menus.
What is the difference between menu-only and ordering plans?
Menu-only plans help guests browse digitally. Ordering plans add a workflow for taking orders and running the kitchen board—where RestroTurn saves the most time during service.
Is delivery included?
Delivery integrations are available on paid plans that include ordering (Premium and Premium Plus). We are rolling out delivery in phases—your account will unlock it automatically when it is available for your region.
What does Premium Plus add for multi-location teams?
Premium Plus is built for operators running multiple venues: more restaurants under one account, full order features, and a path to POS alignment for the most demanding operations.
Can we change prices during service?
Yes. Update items and prices from your dashboard and guests see the latest version instantly on the next refresh—no reprint cycle.
Who owns our menu data?
You do. RestroTurn is software to publish and operate your menu workflow. Use your menu content responsibly and keep your guest-facing information accurate.
How does billing work?
You can start on the free tier. Paid plans include a trial window where offered, and subscription details are shown in your account settings before you commit.
Still unsure? Read the walkthrough or contact us.